App help
Questions about recommendations, saved plans, Date Night+, Local Events+, or Trip Planner+.
Decide For Us Support
How can we help?
Find quick answers below or email support@modernmethods.it.com. Include your device model, iOS version, app version, and what happened so we can help faster.
Purchases
Help with Premium access, restoring purchases, billing, or cancellation.
Feedback
Report a problem, suggest a feature, or tell us how Decide For Us could work better.
Frequently Asked Questions
Quick answers
Why does Decide For Us need my location?
Location helps the app suggest relevant nearby places and events. You control location access in iOS Settings. Some local recommendation features may be limited when location access is off.
How do I change location permission?
Open iOS Settings, choose Privacy & Security, then Location Services, select Decide For Us, and choose the permission level you prefer.
How do I restore Premium?
Open Decide For Us and use Restore Purchases from the subscription or settings area. Be sure you are signed in to the same Apple Account used for the original purchase.
How do I cancel a subscription?
Apple manages App Store subscriptions. On iPhone or iPad, open Settings, tap your name, choose Subscriptions, select Decide For Us, and follow the cancellation options shown by Apple.
Why is a feature not finding enough nearby options?
Try widening your distance, adjusting filters, confirming location access, and checking your internet connection. Availability varies by area and third-party place or event data.
How do I delete my account and data?
Follow the instructions on the account deletion page. You may also contact support for assistance.
Where can I read the Privacy Policy and Terms?
Read the Privacy Policy and Terms of Use on this site.
Troubleshooting
Try these steps first
Check your connection
Nearby recommendations, events, trip planning, and purchase verification may need internet access.
Confirm permissions and filters
Review location access, distance, date, budget, group size, and other selected preferences.
Restart and update
Close and reopen the app, then install the latest available Decide For Us and iOS updates.
Contact us
If the issue continues, send the details and screenshots that do not contain sensitive information.
Subscriptions and billing
Decide For Us may offer optional Premium subscriptions or purchases. Apple processes App Store payments, renewals, cancellations, and refunds. Prices and billing periods displayed in Apple’s purchase flow control your transaction. Modern Methods cannot directly change Apple Account billing.
For refund requests or billing disputes, use Apple’s official purchase-support options. For Premium access that does not appear after purchase, try Restore Purchases, then contact us with the date of purchase and a non-sensitive copy of the receipt. Never email your Apple Account password or full payment-card details.
Contact Decide For Us Support
Email support@modernmethods.it.com. Support is available for technical problems, account and data requests, feedback, and feature requests.
Email Support